Zoom Technical Support

Login: https://www.zoom.miami.edu

  • Activate Your Account: To activate your University of Miami account and download Zoom, visit zoom.miami.edu and sign in using your CaneID credentials. Once you sign in, that’s it—you have activated your account!
  • Download the Zoom Desktop Client: You can download the latest version of Zoom at: miami.zoom.us/support/download (the application automatically downloads when you click a meeting link, so most likely you will not need to download it this way)
  • Quick start guide: https://www.it.miami.edu/_assets/pdf/get-started-with-zoom-at-the-u.pdf
  • UMIT’s website has many tutorials on how to use more advanced functions of Zoom.  Link for UMIT’s website is here (tutorials are at the bottom of the page): https://www.it.miami.edu/a-z-listing/zoom/
  • Technical support is available Monday-Friday 8AM-6PM

Contact Information:
Medical Campus: (305) 284-6565                         help@miami.edu